Shipping
Domestic
We use Amazon’s fulfillment center and can ship to any street address or PO Box within the continental United States.
Incorrect Shipping Addresses
During checkout, you certify you are providing the correct shipping address. Please be sure to check your shipping address for errors before processing any orders. We can not be held responsible for products shipped to the wrong address due to input error.
If a package is returned due to an incorrect or incomplete shipping address provided by you, you will be responsible for the return shipping cost as well as the redelivery cost. BIO Bloomz is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
If you realize after placing your order you have given the wrong address, please contact our Customer Service Center immediately at support@biobloomz.com. Orders are typically shipped 1-3 days after the order was placed, depending on the time the order was taken. Once an order has been processed, it can not be canceled or changed. No changes requested after the order has been placed are guaranteed. However, we will make our best effort to make a modification if the order has not yet been processed.
Processing Time
We ship all products Monday through Friday. All orders will be processed within 1-3 business days after the order has been taken (excluding holidays and weekends). Orders submitted on weekends, holiday weekends, or holidays will be processed on the next open business day. Please expect longer delivery times on holidays or long holiday weekends. Please note, that any modifications to an order after the order is taken cannot be guaranteed.
We provide delivery confirmation on all orders. Delivery times will differ by district. Delivery takes roughly 4 to 6 business days from the time your order leaves our processing center.
Some countries may need an additional 3 to 4 days for delivery.
Lost or Stolen Packages
BIO Bloomz can not be held responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. If you think you package has been misplaced and it has been confirmed to arrive please contact us at support@biobloomz.com. We will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to be able to complete that claim.
Checking Your Order Status
When your order is shipped, we will send you the shipment information and a confirmation email. Your order will be processed and shipped within 1-3 business days after you order (holidays not included). Your order should arrive within five to eight business days after shipment.
The email will also contain your tracking information. You can track your order at the shipping carrier’s website. Please, give the carrier 48 hours to scan and update tracking information. On rare occasion, USPS or DHL does not update tracking until after delivery. We cannot provide further information until the delivery window is complete.
